1. Introduction
Welcome to our online shop. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and placing an order, you agree to comply with these Terms and Conditions. If you have any questions about these terms, please contact us at info@pro-ice.equipment.
2. Payment
We accept payments exclusively through PayPal. All payments must be completed at the time of purchase. Any transaction fees imposed by PayPal are the responsibility of the buyer.
3. Shipping
We offer worldwide shipping through postal services. Shipping costs are calculated based on the destination country and the weight of the items and will be provided during checkout. Please ensure your shipping address is correct. We are not responsible for undelivered packages due to incorrect addresses. You will receive a tracking number as soon as your order is shipped.
4. Taxes and Duties
All applicable taxes, customs duties, and other fees associated with the shipment of your order are the sole responsibility of the buyer. The seller does not calculate or collect taxes at the point of sale and is not responsible for any additional charges imposed by the destination country.
5. Return Policy
We do not accept returns. We are not offering exchanges. If a product fails due to a manufacturer's error, the manufacturer's warranty will apply. Contact us and we will help you get your gear returned to the manufacturer for repair or exchange
6. Limitation of Liability
We are not liable for any damages arising from the use of our products, including but not limited to accidental injury, misuse, or failure to follow proper safety guidelines. The buyer assumes all risks associated with the use of climbing equipment.
7. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which the company operates. Any disputes will be resolved in the competent courts of that jurisdiction.